Support

Get help with your order confirmation emails

Questions about installing Easy Emails, designing templates, exporting to Shopify Notifications, or billing? We typically reply within 1–2 business days.

Email support
support@easyemails.shop

For product help, export issues, billing questions, and general support. Unlimited merchants get priority responses. Include your Shopify store URL so we can help faster.

Send an email →
Shopify App Store
Install or manage billing

Install Easy Emails, review plans, or manage your subscription through Shopify.

Open on Shopify →

Common support questions

Quick answers before you write in. Still stuck? Email support@easyemails.shop.

How do I go live with my email?

Do I need to know Liquid?

What’s the difference between Free and Unlimited?

How do I change or cancel my plan?

Is my customer data safe?